Life is always a crazy mess these days. You probably know how it is, the endless rat race, trying to get a million things done. Between kids, jobs, and all the things life brings, there is hardly a moment to sleep.
On top of everything, I have started selling on eBay to make extra cash. My friend and I sell together, mostly luxury goods we come across like Chanel shoes, Lilly Pulitzer dresses, Louis Vuitton, and Christian Louboutin. You can make a lot of extra money reselling goods!
Additionally, you can learn a lot about the consumer in this country.
Most of them are entitled jerks. Yep, I just said that. It can make you lose your faith in humanity. People are nasty.
For example, we had acquired a Burberry polo shirt. Some of the stitching on the inside was not totally even. Have you ever been to the Burberry outlet in Atlanta? Not everything sold there is perfect , but it’s AUTHENTIC. We had this girl purchase the Burberry polo. She receives it, and immediately opens an “Item not as described” case against us stating the item is FAKE. Do you know what happens to sellers when buyers cry fake? They usually let them keep to he item and promise to destroy it. It is a cardinal eBay sin to sell fake anything on eBay. It’s bad. You don’t do it. WE don’t do it. The shirt was 100% authentic. We quickly diffused the buyer by letting her know that her nasty, belittling, unprofessional email to us was monitored by the bay and we would happily refund her money. At first she was reluctant, but we educated her about the eBay return policy and she was compliant. (Side note, the shirt was a Burberry small, she was not. We looked her up on Facebook. Buyers remorse after trying it on and not fitting.)
Buyers also try to lie their way out of transactions when they second guess their purchases. We had sold a pair of Christian Louboutin shoes. Beautiful purple patent simples. In fact, they are relisted because we refunded the buyer. My honesty in the situation caused her return, I’m sure. The item was over $300, so I mailed two day air with signature confirmation and extra insurance (also authentication.) the mailman did not pick up the package the day pickup was scheduled. Guess what? The auction was only supposed to have been priority mail, which is 3-5 business days. The buyer claimed she did not get the package on time for her event. Ok, that’s fine. We have a return policy. She argued the restocking fee because she said that due to my postman not picking up on time, she should not have to pay the restocking fee. I had to gently remind her that I shipped two day air, NOT at her request, but out of my kindness since she had spent so much on the shoes, so they were delivers to her days sooner, regardless of the error on USPS behalf. THEN her tune changed and “not fitting well” was then excuse for wanting to return. We have a return policy. You don’t have to make up a million lies. Just say you want to return.
There have been so many more examples but those were the two most recent. We are not Saks or any other big retailer. Just two girls who have a knack for finding things at steals and reselling them online.
So be nice to your eBay seller, or you might get written about on their blog!